1. Introduction

Welcome to SnapTally. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we collect, use, and safeguard your personal information when you use our AI-powered receipt scanning and expense tracking service.

2. Information We Collect

We collect several types of information to provide and improve our Service:

2.1 Personal Information

Name and email address
Account credentials (encrypted passwords)
Payment information (processed securely through third-party payment processors)
Profile information you choose to provide

2.2 Receipt and Expense Data

Receipt images you upload
Extracted text and data from receipts (merchant names, amounts, dates, items)
Expense categories and notes you add
Custom tags and labels

2.3 Usage Information

Device information (type, operating system, browser)
IP address and location data
Usage patterns and interaction with our Service
Log data and analytics

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our Service
To process receipt images using AI and extract expense data
To manage your account and provide customer support
To process payments and manage subscriptions
To send important updates, security alerts, and administrative messages
To improve our Service through analytics and user feedback
To train and improve our AI models (only with anonymized data)
To detect and prevent fraud and unauthorized access
To comply with legal obligations

4. AI Processing and Data Usage

Our Service uses artificial intelligence to scan and extract information from receipts. Here's how we handle this:

Receipt images are processed using secure AI models
We may use anonymized and aggregated data to improve our AI models
Individual receipt data is never shared with third parties without your consent
You can delete your receipt images at any time through your account settings

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

5.1 Service Providers

We work with trusted third-party service providers who assist us in operating our Service, including:

Cloud hosting providers
Payment processors
Email service providers
Analytics providers

These providers are contractually obligated to keep your information confidential and use it only for the services they provide.

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

6. Data Security

We implement industry-standard security measures to protect your data:

Encryption of data in transit and at rest
Secure authentication and password hashing
Regular security audits and updates
Access controls and monitoring
Compliance with data protection regulations

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

Provide you with our Service
Comply with legal obligations
Resolve disputes and enforce agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

8. Your Rights and Choices

You have the following rights regarding your personal data:

Access: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Request deletion of your personal data
Export: Download your data in a portable format
Objection: Object to certain processing of your data
Withdrawal: Withdraw consent for data processing

To exercise these rights, please contact us at privacy@snap-tally.com or through your account settings.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Maintain your session and keep you logged in
Remember your preferences
Analyze usage patterns and improve our Service
Provide personalized content

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Service.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

11. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Significant changes will be communicated via email or a prominent notice in our Service.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@snap-tally.com
Support: hello@snap-tally.com

15. Compliance

We are committed to complying with applicable data protection laws and regulations, including GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act), where applicable.